Maranga Kim Jian

Results-driven Customer Service Representative, Technical Support, and Sales Professional with experience in customer relations, technical troubleshooting, lead generation, appointment setting, and sales closing. Skilled in handling inbound and outbound communications, resolving customer concerns, and delivering exceptional customer experiences. Proficient in CRM management, email and chat support, data entry, and administrative tasks. Adept at building rapport with customers, identifying their needs, and providing effective solutions that drive customer satisfaction and business growth.