Axeniel Cua

I am the only person in my batch to graduate with a degree in Computer Science after independently developing a web-based system and defending my thesis on my own. I started my career in a customer service role, where I learned the necessary tools and processes, became a top-performing agent, and earned promotions to Subject Matter Expert (SME) and eventually Team Lead. Now, I am pursuing a career as a Virtual Assistant, where I can apply my technical background, leadership experience, and strong customer service skills to support clients effectively. I am eager to continue learning new tools, adapt to different industries, and consistently deliver high-quality work. My goal is not only to become a reliable Virtual Assistant but also to excel in the role by exceeding expectations, solving