Jamae Mistica

I'm a Customer Support Specialist with nearly 10 years of experience providing email, chat, and phone support for eCommerce, and technical products. I've worked with Shopify, Gorgias, Zendesk, Recharge, Ordergroove, and CRM platforms to resolve customer inquiries, technical issues, subscription management, billing concerns, and order-related questions. I pride myself on delivering empathetic, efficient support while maintaining high customer satisfaction. I'm currently seeking a remote customer support role where I can contribute my experience, strong communication skills, and passion for helping customers.