Nelma Enriquez

I help healthcare providers, clinics, pharmacies, and telehealth teams reduce administrative workload through accurate insurance verification, prior authorization support, patient coordination, and healthcare documentation. With 3+ years of experience supporting U.S. healthcare and pharmacy benefit systems, I specialize in handling complex insurance workflows involving Medicare, Medicaid, and commercial health plans. I have hands-on experience assisting patients with benefits verification, claims review, prescription coordination, coverage investigations, and billing-related concerns while maintaining HIPAA compliance and documentation accuracy. My background includes working in fast-paced healthcare support environments where attention to detail and clear communication.