Kristal May Vivares

Organized and results-driven professional with 8 years of experience in education, research support, customer service, and virtual assistance. Mentored 30+ undergraduate and graduate students in thesis writing and research publication, published graduate research discoverable through Google Scholar, and managed two client inboxes while handling customer inquiries and Shopify refunds. Experienced in managing multiple priorities, maintaining accurate records, and communicating with diverse stakeholders. Adaptable, detail-oriented, and committed to delivering reliable support in fast-paced remote environments.