MELANIE YAP

Hi, my name is Melanie and with more than 12 years of combined expertise in customer service, administrative assistance, freelancing, and business process outsourcing, the virtual assistant is results-driven. competent in recruiting, cold calling, appointment scheduling, e-commerce support, lead creation, and client relationship management. With a bachelor's degree in human resource management, I approach every project with professionalism, effective communication, and initiative. I'm dedicated to assisting companies in expanding by providing dependable, effective, and superior support while guaranteeing top-notch client experiences and seamless daily operations.