Mica Uniece Tabora

I have over 5 years of experience in customer service, handling phone, email and chat support. I have worked in the healthcare industry under Members and Providers services, where i assisted members with their inquiries, provided information about doctors, and handled appointment details with accuracy and care. Iam also experienced as a Dispatcher and Appointment setter for an HVAC company, where i managed inbound and outbound calls, schedule appointments coordinate with technicians, and ensure a smooth and efficient customer experience. Iam organized, a fast learner, and committed to providing excellent service while helping businesses stay efficient and customer satisfied. Iam looking for a long term opportunity as a Virtual Assistant where i can contribute my skills.