Melat Tamrat

Managed day-to-day e-commerce and online hospitality operations. Handled customer inquiries, bookings, orders, and follow-ups through digital communication channels. Updated product/service information, pricing, availability, and customer records. Coordinated with clients, suppliers, hotels, and internal teams remotely. Managed daily administrative and operational activities using digital tools and online communication. Coordinated schedules, meetings, documents, suppliers, and office requirements. Managed email and WhatsApp communication with clients, suppliers, employees, and management. Maintained accurate digital records, files, reports, and administrative databases. Prepared purchase requests, payment requests, expense records, and operational reports.