Thierno Bobo Bah

A customer service professional fluent in French and English with over 3 years of experience in Call centers, Customer Service Representative, Answering Service, Virtual Receptionist with US based companies including healthcare, properties management, hotels, finance and general account. I have experience in handling high volumes of inbound and outbound calls with US based customers. Assisting in scheduling, cancelling appointments. Taking and delivering messages. Routing customers calls correctly. Tracking customers interactions through CRM systems. I am a quick learner. I am flexible and can stick to any schedule including weekends. I have all the equipment to handle a great remote role. I am looking forward to contributing my skills and assist with excellent service.