Sharlyn Anne Capuno

I'm a detail-oriented VA/CSR with 6+ years of experience across customer support, data management, and admin coordination both remote and office-based. I've managed CRM systems (REISift, Zendesk), handled 40-50+ customer inquiries daily, done skip tracing and lead research, and kept large databases 100% accurate. Tools I use daily: Google Workspace, Zendesk, Slack, MS Teams, Zoom, Canva. Looking for remote VA, CSR, or back-office support roles where accuracy, confidentiality, and reliability matter.