Ritchie Sibayan

I have extensive experience making outbound calls, particularly in lead generation, appointment setting, and sales. With 9 years of experience in sales and nearly 14 years in the customer service industry, I have developed strong skills in prospecting, building rapport, qualifying leads, and converting conversations into business opportunities. In my previous roles, I handled high-volume outbound calling campaigns where my responsibilities included contacting prospects, identifying their needs, qualifying potential opportunities, overcoming objections, and scheduling appointments for the sales team.