Arthur John Comaling

I have over 2 years of BPO experience, including supporting Healthfirst members in New York through Sutherland. My responsibilities included assisting members with benefits, eligibility, claims inquiries, provider information, appointment-related concerns, and account updates while maintaining HIPAA compliance. I am skilled in customer service, problem-solving, documentation, and handling sensitive healthcare information with accuracy and professionalism. I am seeking a Healthcare Customer Service or Virtual Assistant role where I can leverage my communication skills and healthcare experience to deliver exceptional member support.