Jacob John Tuazan

I have experience in customer service handling email and live chat support, with additional knowledge in healthcare-related processes. I am comfortable assisting customers with inquiries, resolving concerns, and providing clear and professional communication. I have worked with eCommerce platforms such as Shopify, where I handled order management, refunds, and customer issues efficiently. I am detail-oriented, patient, and able to maintain a calm and professional approach even in challenging situations. I am willing to learn and improve further in the healthcare support field, and I am looking for an opportunity where I can apply my existing skills while gaining more experience in healthcare customer service.