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Dianalyn Amoroso

Quezon City, PhilippinesEN Highly fluent10 yrs experience$21/hr · 20h/wkAvailable
Video intro · 80s
About

I've spent the last 13+ years building experience across healthcare operations, quality assurance, customer service, and leadership. As a Registered Nurse, I've supported pharmacy operations, medical billing, revenue cycle management, compliance, and team performance while leading quality improvement initiatives. I'm known for being detail-oriented, process-driven, and committed to delivering accurate, high-quality outcomes. I'm seeking remote opportunities in healthcare operations, quality management, medical review, AI training, or healthcare project leadership where I can combine my clinical background with operational expertise.

Skills
Customer supportOperationsCRM adminProject managementQuality AssuranceCompliance ManagementOperations ManagementTeam LeadershipEmployee CoachingRemote Team LeadershipCross-Functional CollaborationEscalation ManagementAI Audits and ImprovementAI TrainingQuality MonitoringCustomer Support - VoiceCustomer Support - ChatCustomer Support - EmailCustomer Support - TicketsCustomer Support - Social MediaCalibration FacilitationRoot Cause AnalysisDispute ResolutionQuality Framework Development
Industries
Insurance VerificationSaaSHealthcareB2BTechInsurancePharmacyTelehealthHealthcare Services
Hire
$21/hr
Quick facts
Experience10 years
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