Edmar Briones

I have three years experience as a Costumer Service Representative at Alorica, where I specialized in call handling, inquiry professional email communication. Over this time, I've developed strong skills in problem solving, active listening and delivering clear structured support to costumers. I’m particularly good at managing challenging situations with patience and professionalism, creating concise written communication, and building positive customer relationships. I’m now looking for opportunities in customer service or client support roles where I can continue to grow, contribute to team success, and apply my skills in communication and service excellence.